State Farm® Insurance Agent Debbie George

"Horrible experience! I pay the bill they email my husband on the payment. When i made it clear since I’m paying i would like all the corresponding emails or text! Due to that they just terminated our policies cause i assume i paid since i was out of the country and my husband thought I paid as well and without any warning or calls they just terminated the insurance and now i pay more cause of their mistakes! I would not recommend this place at all. Biggest mistake of leaving Geico and entrusting them! With no choice i am stuck with them. It’s sad they do not acknowledge their mistakes. I clearly don’t understand how you get payments from me and send the correspondence to my husband. Seriously? You put my husband email with my phone number and i don’t even know how to explain what a mess you made and at the end of the day we have to pay for your mistakes. I can’t even reiterate how annoyed I am with their service and this place. Sad!!!!"

"It's not often that you stick with a company for more than 25 years. The Debbie George agency has served my family well with regards to all types of policies from auto to home to umbrella to renters to jewelry and art. Just today Heidi helped me with yet another policy situation. You can't go wrong - great people ... great service."

"Debbie George has very little to do with the business anymore. Her and her husband Mike use to be personal and were always there to answer questions and help, but now are to busy with personal issues. Most inquiries and problems now go to voicemail and you may or may not get a call back. Everything is now run by office assistants and or secretaries who even after being a customer for about thirty years do not know your name. I advise anyone looking for State Farm coverage to use another agency that will service your needs on a one to one basis or to look at another company besides State Farm."

"I have my life and renters insurance with Debbie's office and I have to say, everyone is SO knowledgeable about the coverages they have to offer. They have made it so easy for me to understand my policies and really make me feel as if she truly cares for my family and I. Highly recommend using this office if you're looking to be insured with State Farm!"

"Thank you to Debbie and Mike for helping me get life insurance, and taking the time to explain the different plans best suited for my needs. The plan is most affordable as a college student and also helps me to be prepared for my future. Appreciate the payment plan options too. Thank you."

"Couldn’t be happier with the policy that Mike was able to put together for me. He answered every question I had and made sure I was comfortable with the selection. I would highly recommend this office for anyone looking to be dealt with professionally and in a timely manner. Both Debbie and Mike are very busy and I have had no issue reaching one of them or they’re office employees. I would say I’m just overall happy with the experience and plan to be a customer for life. Ditch the “online quote” companies and deal with real people who care about their business. Mike made the process simple/straightforward, and that helps when it comes to choosing insurance and an agent."

"Very impressed! Debbie George has a phenomenal staff that is always there for me and quick to respond with answers to all my questions via email or phone. Laura Loomis in particular has been a shining star! Warm and reassuring in all regards, Laura has been my main point of contact. If you are looking for a convenient, professional, and reliable agent ask for Laura Loomis at Debbie George State Farm. The decision is a no-brainer."

"Agent Debbie George is unreachable when you have an issue or concern. She will not return calls, answer emails. Office staff Laurie says she gives her all the messages, but Debbie is “busy with family problems”. I was told they have a “high school student” that is responsible for texting you info about your policy, such as cancellations. This office staff and agent is horrible. Yes this review is for Debbie George in Mentor Ohio, no mistakes or errors as was implied in other poor reviews of this agent. State Farm should remove this agent from their agency she is poor representation of a reputable company."

"agent is not receptive (will not return phone calls and never in office) when needing assistance, questions regrading policy/premiums. only received a response from the unhappy agent when she became notified of formal complaint filed with state farm corporate customer service. Office staff rude as well. unacceptable way to treat a paying consumer."

"Ever since Pam retired the customer service has gone down the drain. The rates used to be reasonable and are now sky high. Left about a year ago and have saved hundreds of dollars and lots of headache of having to constantly call inquiring about rising rates with no factors of my driving contributing to the factor. I have been trying to get my mom to switch companies and she has finally agreed after having a conversation with a representative that said "rates are rising because of the way people drive now a days and so all of the claims are spread evenly across the board." So what's the point of having a clean driving record if you end up paying for other people's accidents or claims? Stay away."