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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hannah Congos

May 8, 2024

5  out of  5 rating by Hannah Congos
"I had the pleasure of working with Heidi and she checked all of the boxes; friendly, efficient and incredibly knowledgeable. I would highly recommend as the process to switch our home/auto was pain free and easy."
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Grace Richmond

March 22, 2024

5  out of  5 rating by Grace Richmond
"Heidi Kunc was great! She walked me through all the options available for insurance on our new home and to bundle our auto insurance for the best discount. She is very knowledgeable, courteous and professional!"
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Joey Koss

March 12, 2024

5  out of  5 rating by Joey Koss
"Heidi K was very helpful in providing quotes for my vehicles when I was looking to switch insurance companies. She was always sure to send follow up emails and make sure everything was taken care of properly. I would highly recommend speaking with her to assist you!"
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Tales from the shop

February 23, 2024

5  out of  5 rating by Tales from the shop
"Heidi is extremely knowledgeable and personable. She did a fantastic job setting me up with a new policy, and making me comfortable with all of the information. She also saved me a bunch of money! Thanks Heidi!"
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Brenda Rife

February 23, 2024

5  out of  5 rating by Brenda Rife
"Very happy with becoming a State Farm customer. Heidi Kunc was extremely helpful and knowledgeable, she was a pleasure to deal with. Rates are very reasonable for the coverage you need. If you need coverage or are looking to switch companies like I did, don't hesitate to give them a call and ask for Heidi! :)"
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Ivy Zelenak

February 19, 2024

5  out of  5 rating by Ivy Zelenak
"Alexis at state farm was beyond helpful! I was paying an unreasonable amount for car insurance for my teenage son through a different agency. Alexis made everything very easy,and affordable.The car insurance, and home owners insurance had a lot more coverage then i had previous. I couldn't be more pleased with my experience 😀"
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Jennifer Mccoy

February 5, 2024

5  out of  5 rating by Jennifer Mccoy
"I had the pleasure of speaking with Heidi Kunc about my insurance needs. After coming from a company of 12 years, She made the switch over to State Farm painless and easy. Also saving me a ton of money with great coverage! Will definitely refer her to friends and family! Thank you so much!!!!"
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quentin piotrowski

January 31, 2024

5  out of  5 rating by quentin piotrowski
"Debbie was Very nice and professional,"
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Kiesha Smith

January 19, 2024

5  out of  5 rating by Kiesha Smith
"I had the pleasure today to speaking with Heidi Kunc. So wonderful and pleasant. Was very informative and helpful to my needs with renters insurance . I give her 5 plus stars 😁 thank you Heidi !!!"
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Wendy Rohm

January 19, 2024

5  out of  5 rating by Wendy Rohm
"Heidi was extremely helpful and a pleasure to work with as I converted from Allstate to State Farm."
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December 30, 2023

5  out of  5 rating by Natalie
"Heidi was great 👍"
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December 28, 2023

5  out of  5 rating by Collin
"I had a pleasant experience getting myself setup with the help of Heidi Kunc. This was new to me, so Heidi exercised her knowledge and patience to make sure I was going to have what I needed and a good understanding of it. Thanks much!"
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Anna Yezzi

December 28, 2023

5  out of  5 rating by Anna Yezzi
"Heidi was so helpful and patient with us. She was able to get exactly what my father wanted at a fair price. She took her time with us and answered all our questions."
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Alexis Allen

December 19, 2023

5  out of  5 rating by Alexis Allen
"I had the wonderful chance of being referred over to Heidi Kunc, I used to be with a different agency that was suggested by my dad but Heidi has shown AMAZING customer service, I haven’t even bothered to check with my parents insurance agency. She was able to answer all of my questions, very friendly and got me signed up same day. I am excited to work with her and in the future:)"
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Allison Wertman

November 29, 2023

5  out of  5 rating by Allison Wertman
"Heidi Kunc was extremely helpful and really took her time to explain what every little thing meant. She only recommended insurance that made sense for us and didn’t make me feel like just another sale. She also managed to give me far more coverage and saved me $3,600 a year."
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sherri pierce

November 19, 2023

5  out of  5 rating by sherri pierce
"Hedi was very helpful and knowledgeable. I’m glad we got our insurance with this company ."
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Jeremy Krylow

October 13, 2023

5  out of  5 rating by Jeremy Krylow
"I recently had the pleasure of working with Heidi from State Farm to obtain new insurance coverage, and my experience was nothing short of amazing! The moment we first spoke on the phone, her friendly attitude instantly put me at ease. Her knowledge and expertise in the world of insurance was truly impressive, allowing my decision making experience to be both informative and quick!! Heidi's attention to detail and interest in understanding my needs was remarkable. She took the time to listen to my preferences, allowing her to recommend the perfect coverages. Her ability to ask the right questions and offer insightful suggestions demonstrated her deep understanding of both home and auto insurance. Throughout the process of enrollment, Heidi's professionalism and dedication to customer satisfaction were evident. Her detailed explanations of coverages, deductibles, and even potential addons were invaluable in helping me make the best choices. She was always available to address my concerns, promptly responding to my inquiries with a genuinely caring and positive attitude. She effortlessly combined her product knowledge with storytelling, making the process not just informative but also very relatable. I highly recommend speaking with Heidi to anyone in need of excellent insurance coverage. --Jeremy"
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Kim Carroll

September 21, 2023

5  out of  5 rating by Kim Carroll
"Great communication and helps with claims thoroughly"
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Ryan Kearns

July 11, 2023

5  out of  5 rating by Ryan Kearns
"We have done business with Laura at Debbie George State Farm for over 5 years and I greatly appreciate the excellent customer service and attention to detail. Debbie George is also extremely generous, supporting nonprofits throughout Northeast Ohio that her customers care about. Working with Debbie George State Farm makes insurance needs easy!"
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Binita Patel

March 30, 2023

1  out of  5 rating by Binita Patel
"Horrible experience! I pay the bill they email my husband on the payment. When i made it clear since I’m paying i would like all the corresponding emails or text! Due to that they just terminated our policies cause i assume i paid since i was out of the country and my husband thought I paid as well and without any warning or calls they just terminated the insurance and now i pay more cause of their mistakes! I would not recommend this place at all. Biggest mistake of leaving Geico and entrusting them! With no choice i am stuck with them. It’s sad they do not acknowledge their mistakes. I clearly don’t understand how you get payments from me and send the correspondence to my husband. Seriously? You put my husband email with my phone number and i don’t even know how to explain what a mess you made and at the end of the day we have to pay for your mistakes. I can’t even reiterate how annoyed I am with their service and this place. Sad!!!!"
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Thomas W Burker Sr

March 29, 2023

5  out of  5 rating by Thomas W Burker Sr
"It's not often that you stick with a company for more than 25 years. The Debbie George agency has served my family well with regards to all types of policies from auto to home to umbrella to renters to jewelry and art. Just today Heidi helped me with yet another policy situation. You can't go wrong - great people ... great service."
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Ryan Konya

March 23, 2023

5  out of  5 rating by Ryan Konya
"Alexis is the best! Always goes out of her way to get the info I need or make changes or to simply walk me through something I’m not familiar with."
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February 16, 2023

5  out of  5 rating by J M
"Probably the world's best insurance agent. Has an amazing staff who works hard and is always ready to fix any issues. I highly recommend Debbie and her team."
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February 16, 2023

1  out of  5 rating by RICHARD Walsh
"Debbie George has very little to do with the business anymore. Her and her husband Mike use to be personal and were always there to answer questions and help, but now are to busy with personal issues. Most inquiries and problems now go to voicemail and you may or may not get a call back. Everything is now run by office assistants and or secretaries who even after being a customer for about thirty years do not know your name. I advise anyone looking for State Farm coverage to use another agency that will service your needs on a one to one basis or to look at another company besides State Farm."
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Josh Price

January 1, 2023

5  out of  5 rating by Josh Price
"Great place for insurance"