Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ryan Kearns

July 11, 2023

5  out of  5 rating by Ryan Kearns
"We have done business with Laura at Debbie George State Farm for over 5 years and I greatly appreciate the excellent customer service and attention to detail. Debbie George is also extremely generous, supporting nonprofits throughout Northeast Ohio that her customers care about. Working with Debbie George State Farm makes insurance needs easy!"

Binita Patel

March 30, 2023

1  out of  5 rating by Binita Patel
"Horrible experience! I pay the bill they email my husband on the payment. When i made it clear since I’m paying i would like all the corresponding emails or text! Due to that they just terminated our policies cause i assume i paid since i was out of the country and my husband thought I paid as well and without any warning or calls they just terminated the insurance and now i pay more cause of their mistakes! I would not recommend this place at all. Biggest mistake of leaving Geico and entrusting them! With no choice i am stuck with them. It’s sad they do not acknowledge their mistakes. I clearly don’t understand how you get payments from me and send the correspondence to my husband. Seriously? You put my husband email with my phone number and i don’t even know how to explain what a mess you made and at the end of the day we have to pay for your mistakes. I can’t even reiterate how annoyed I am with their service and this place. Sad!!!!"

Tom Burker Sr

March 29, 2023

5  out of  5 rating by Tom Burker Sr
"It's not often that you stick with a company for more than 25 years. The Debbie George agency has served my family well with regards to all types of policies from auto to home to umbrella to renters to jewelry and art. Just today Heidi helped me with yet another policy situation. You can't go wrong - great people ... great service."

Ryan Konya

March 23, 2023

5  out of  5 rating by Ryan Konya
"Alexis is the best! Always goes out of her way to get the info I need or make changes or to simply walk me through something I’m not familiar with."


February 16, 2023

5  out of  5 rating by J M
"Probably the world's best insurance agent. Has an amazing staff who works hard and is always ready to fix any issues. I highly recommend Debbie and her team."


February 16, 2023

1  out of  5 rating by RICHARD Walsh
"Debbie George has very little to do with the business anymore. Her and her husband Mike use to be personal and were always there to answer questions and help, but now are to busy with personal issues. Most inquiries and problems now go to voicemail and you may or may not get a call back. Everything is now run by office assistants and or secretaries who even after being a customer for about thirty years do not know your name. I advise anyone looking for State Farm coverage to use another agency that will service your needs on a one to one basis or to look at another company besides State Farm."

Josh Price

January 1, 2023

5  out of  5 rating by Josh Price
"Great place for insurance"

James DeAlexandro

December 31, 2022

5  out of  5 rating by James DeAlexandro
"Debbie and her staff are very good and always tames care of us with our insurance needs."

Kirito Ramirez

July 29, 2022

5  out of  5 rating by Kirito Ramirez
"Very nice people"

Valerie Garrett

March 24, 2022

5  out of  5 rating by Valerie Garrett
"They were extremely quick with a quote, provided detailed info immediately to my inbox that I could review. Answered my questions, and very pleasant to deal with. Their rates were very competitive!"

Ron L

February 1, 2022

5  out of  5 rating by Ron L
"Thanks to Debbie George and her team! I just added a health policy and appreciate the efficient service again! I received my policy after just one week. Thanks again!"

Les Gibson

January 16, 2022

5  out of  5 rating by Les Gibson

Michelle Rodewald

November 26, 2021

5  out of  5 rating by Michelle Rodewald
"I recently switched from Allstate. Debbie George’s service was by far more professional and also very nice! I’m saving a significant amount of money on my car insurance already!"

Joe Shero

November 18, 2020

5  out of  5 rating by Joe Shero
"Great place to have insurance with. Extremely helpful and professional."

Kyle Bock

September 16, 2020

4  out of  5 rating by Kyle Bock
"Local insurance agent - Always there for the customer, never tries to sell more than what you’re asking for. Friendly staff, been with them for the last 7 years and look forward to many more!"


December 30, 2019

5  out of  5 rating by Portobella
"I have my life and renters insurance with Debbie's office and I have to say, everyone is SO knowledgeable about the coverages they have to offer. They have made it so easy for me to understand my policies and really make me feel as if she truly cares for my family and I. Highly recommend using this office if you're looking to be insured with State Farm!"

Devin Edwards

January 2, 2019

5  out of  5 rating by Devin Edwards
"Thank you to Debbie and Mike for helping me get life insurance, and taking the time to explain the different plans best suited for my needs. The plan is most affordable as a college student and also helps me to be prepared for my future. Appreciate the payment plan options too. Thank you."

James Balzano

December 13, 2018

5  out of  5 rating by James Balzano
"Couldn’t be happier with the policy that Mike was able to put together for me. He answered every question I had and made sure I was comfortable with the selection. I would highly recommend this office for anyone looking to be dealt with professionally and in a timely manner. Both Debbie and Mike are very busy and I have had no issue reaching one of them or they’re office employees. I would say I’m just overall happy with the experience and plan to be a customer for life. Ditch the “online quote” companies and deal with real people who care about their business. Mike made the process simple/straightforward, and that helps when it comes to choosing insurance and an agent."

Francesco Nappo

November 12, 2018

5  out of  5 rating by Francesco Nappo
"Very impressed! Debbie George has a phenomenal staff that is always there for me and quick to respond with answers to all my questions via email or phone. Laura Loomis in particular has been a shining star! Warm and reassuring in all regards, Laura has been my main point of contact. If you are looking for a convenient, professional, and reliable agent ask for Laura Loomis at Debbie George State Farm. The decision is a no-brainer."

Tamara Cox

November 9, 2018

1  out of  5 rating by Tamara Cox
"Agent Debbie George is unreachable when you have an issue or concern. She will not return calls, answer emails. Office staff Laurie says she gives her all the messages, but Debbie is “busy with family problems”. I was told they have a “high school student” that is responsible for texting you info about your policy, such as cancellations. This office staff and agent is horrible. Yes this review is for Debbie George in Mentor Ohio, no mistakes or errors as was implied in other poor reviews of this agent. State Farm should remove this agent from their agency she is poor representation of a reputable company."

Michael McLaughlin

July 26, 2018

5  out of  5 rating by Michael McLaughlin
"I have been with Debbie for several years, I've been happy with the service I've received. I'm pretty self sufficient but when I have questions I get the answers quickly. Michael her husband is my usual point of contact, great guy, great office"

Lisa Huffman

July 19, 2018

1  out of  5 rating by Lisa Huffman
"agent is not receptive (will not return phone calls and never in office) when needing assistance, questions regrading policy/premiums. only received a response from the unhappy agent when she became notified of formal complaint filed with state farm corporate customer service. Office staff rude as well. unacceptable way to treat a paying consumer."

S. Toutant

October 26, 2017

5  out of  5 rating by S. Toutant
"Debbie has been my agent for 18 years and counting. I would never change froom State Farm. Price of insurance for my family is over $1k cheaper a year than any other insurance company."

Stephanie Woodman

September 25, 2017

1  out of  5 rating by Stephanie Woodman
"Ever since Pam retired the customer service has gone down the drain. The rates used to be reasonable and are now sky high. Left about a year ago and have saved hundreds of dollars and lots of headache of having to constantly call inquiring about rising rates with no factors of my driving contributing to the factor. I have been trying to get my mom to switch companies and she has finally agreed after having a conversation with a representative that said "rates are rising because of the way people drive now a days and so all of the claims are spread evenly across the board." So what's the point of having a clean driving record if you end up paying for other people's accidents or claims? Stay away."